It's been a very wet spring in the Pacific Northwest. I write this as I'm watching it rain / snow outside. It's the end of April keep in mind and it's supposed to be 65 degrees and sunny. Doesn't matter to the business however....It's been terrific. The platform business is going to double again. I don't know how big it can get, but I'm anxious to see.
I decided to write today regarding a shipment issue. I had the first freight damage claim that I've ever had in 12 years. Luckily, the end customer rejected the package and took video of the damage before it left. That will make the claim much easier to collect on. That's what I'm being told anyways, we'll see what the freight company says.
Once again I'm so proud of my platforms. The design, the materials and the workmanship. The package arrived just beat to *&%$%^$! It was apparent that the freight company had abused the package. Once I received the package back to the shop and inspected the platform. It was pretty amazing, given how hard the platform must have been hit, the small amount of structural damage. In fact, I was able to repair the platform instead of having to build a whole new one.
I think it's important to keep in mind if you are shopping for a platform, that you may accidently bump the platform into a dock, another boat or some other hard object over the course of it's life. I know that I would want a platform that could take a hit without fracturing, and maybe even breaking.
The last thing I want to talk about is my customers. I've got the Best customers in the world. To me, nice matters. And the great majority of my customers are so nice. They take the time to send kudos and pictures of their platforms once they get them mounted and out on the water. I've gotten more tips this year than any other year in the past. So nice.
And thanks to Mark, who designed a platform with "wings" and awarded me the chance to build it for him. It was great fun and it should look very cool on his Formula.
One more month and I'm off to Alaska for a well deserved on week fishing trip with my buddy Chuck. Until then, it's long hours making you your custom extended swim platforms......building your dreams. Hey, that sounds like my new logo....."Safe Step Swim Platforms; We build your dreams". I like it!
Cheers, Scott
