Sunday, March 20, 2011

What a Great start to this business year!


Hi again. I had a terrific start to a busy year, even before the end of the boat show. And I had the best boat show that I've ever had. I was not sure how it was going to go given that the weather here is Spokane has been cold, wet and windy. I don't remember when the wind blew more and harder than it has this year.

I currently have so many platforms in the shop, and more in the wings, that I simply can't keep up. For the first time ever, I'm quoting lead times of more than four weeks. And my suppliers are telling me that they are experiencing similar results. So maybe the recession is weakening and we are on the road to recovery.

I had a chance to make a swim platform last month that was a little unusual. I've always wanted to do one...had several inquiries but never a firm order until now. I've made platforms for outboard boats before, but never one for a smaller runabout with a large outboard. I think it turned out great. I had to test the motor in several positions to get the cutout correct. I was able to provide the customer with lots of extra room, safety and funtionality that he did not have prior. he was very pleased.

In fact, he mentioned how much he appreciated the daily updates, photos and progress reports that I e-mailed him. I'd have to say that it is the number one positive feedback that I get. People love to see that their platform is being worked on, how it is built and that it is being built according to Their specs. It simply makes sense to me....but I'm told that it is Above and Beyond a normal customer service. So be it. I vow to continue to do this no matter how large the company gets.

So I will close now with the suggestion that if you are thinking about ordering a Safe Step Swim Platform........let's get to it! Soon, my leadtime quote will put the install out to the beginning of the boat season. You know you want it mounted in time for boating season. Please call or write if you have any questions.

Have a Great rest of your Spring!

Scott